Support Options


Bronze Support500 €*

Contact Us
  • 2 Accounts
  • 5 Incident Reports **
  • 10/5 Availability ***
  • 24 h Response Time ***
  • E-Mail Support

Silver Support1000 €*

Contact Us
  • 5 Accounts
  • 10 Incident Reports **
  • 10/5 Availability ***
  • 8 h Response Time ***
  • E-Mail Support
  • Phone Support
  • VPN/SSH Support

Gold Support2000 €*

Contact Us
  • 10 Accounts
  • 20 Incident Reports **
  • 24/7 Availability
  • 2 h Response Time
  • E-mail Support
  • Phone Support
  • VPN/SSH Support
* Monthly subscription price excluding VAT
** Maximum number of reports handled with guaranteed response time
*** During business hours 8 a.m. - 6 p.m., timezone Berlin